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Dans is the Customer Success Team Manager at Printful, where he leads a dedicated team overseeing an impressive eight-figure portfolio. His primary focus is managing the team, setting strategic directions, and ensuring successful implementation in order to drive business growth, facilitate product adoption, and develop multi-channel sales strategies together with the existing enterprise customers. Dans takes pride in fostering a collaborative and empowering team environment, so his team excels in exceeding customer expectations and can also contribute to individual customer success. He joined Printful in 2020 and has been instrumental in enterprise customer retention and growth. Dans is currently dedicated to expanding the CSM team and refining the team strategy to provide the best possible service for enterprise-level customers, ensuring their growth alongside Printful's.